+ " type='text/javascript'%3E%3C/script%3E")); COREMatters: March CORESense Multi-channel Retail Management Newsletter
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COREMatters eNewsletter
This issue: In the News  | Retail Focus |  Welcome Aboard  | Partners | About CORESense March 2009
In the News
Retail On-Demand: Software-as-a-Service Takes Off

Aberdeen surveyed over 110 retail enterprises between October and December 2008 to determine the pressures that compel retailers to implement, or consider the implementation of, retail Software as a Service (SaaS). Key findings from the report conclude that best-in-class retailers achieved the following results with SaaS:

• Decreased their IT spend by 17%
• Achieved payback in less than 7 months
• and that 84% of retailers surveyed plan to use SaaS applications

Access Report

The real cost of SaaS projects

The CIO of a credit union recouped his initial $64,000 investment in a Software as a Service (SaaS) project within six months. A financial services firm realized a more than tenfold ROI on his quarter-million-dollar investment in a SaaS project involving extensive back-end system integration within a year. Another CIO didn't need to add storage or other types of hardware to bring his call center in-house.

Read the Article

Retail Focus: Leveraging SaaS to Reduce Operating Costs

Economic conditions and fierce competition are forcing many retailers to find new ways to maintain profitability and cash flow. An on demand service model (also known as Software as a Service, or SaaS) is a great method for lowering operating expenses. SaaS is the delivery of software applications over the Internet.

There are 4 key areas where the SaaS model facilitates spend management:

  SaaS eliminates the expense of IT infrastructure that is required to support on-premise applications.
  SaaS does not require IT infrastructure investments in servers and databases to store data, or private networks to permit user access. Instead, companies leverage the SaaS provider’s hosting facilities and take advantage of Web-based access.
   
  SaaS provides affordable access to fully integrated end-to-end multi-channel retail management software
 

SaaS-based retail software provides a more cost-effective alternative for retailers to achieve their business objectives than traditional packaged applications. It provides pay for usage access to an enterprise class solution featuring tight integration of core retail processes which streamlines operations and facilitates automation of time consuming and error-prone processes and central processing of web, POS and phone orders eliminates manual transfer of data between channels.

   
  Minimal Upfront Cost, Ongoing Costs Aligned With Usage
  Users can be added or removed quickly and easily as staffing needs change, and applications activated or de-activated as business needs change. And with no large upfront license fees , small and medium sized retailers can fund their software requirements from operating expenses as opposed to large capital budgets freeing those monies to be directed to other areas of the business.
   
  Upgrades, maintenance and support are included in the price.
  The rule of thumb is that a retailer is going to spend four times the purchase price of premise-based software per year to manage the software. With SaaS, customers enjoy automatic and effortless upgrades as well as support at no additional expense.
Interested in learning how you can leverage SaaS to optimize management of your business? Click here.
 
Welcome Aboard
We Extend a Warm Welcome to These New Addition to Our Family of Customers

Jacks Tool Shed provides top-quality professional-grade power, hand, air and automotive tools at the best price possible. We believe "the right tool makes any job easier" so they hand-select the tools they offer, carefully considering the functionality, quality and value each represents. With CORESense, Jack's manages multiple sales channels including web (www.jackstoolshed.com), Amazon Sell Central and phone sales from a centralized back office. From the CORESense backoffice Jack's has a centralized view of products, orders and customers enabling them to efficiently maximize sales in from all channels.

Partner Solution Profile: Amazon Seller Central

Amazon Seller Central is a program offered by Amazon.com to enable retailers to sell merchandise within the Amazon.com marketplace. The basic process starts with a retailer placing their products (within defined categories) into the Amazon.com marketplace from which a consumer can buy the merchandise. A consumer can purchase products from more than one retailer within the same shopping cart / checkout process. Once purchased, Amazon.com automatically distributes the orders to each retailer.

CORESense integrates with Amazon.com by enabling you to sell products through Amazon.com as a separate sales channel. Similar to all other sales channels, you are simply required to activate the product on the Amazon.com sales channel and assign any required attributes. Once active on the Amazon.com sales channel, CORESense periodically updates Amazon with the product information and available inventory levels.

Learn More

About CORESense
More than just a multi-channel retail and ecommerce management solution, CORESense is a strategic investment that enables you to reach and acquire new shoppers, convert more shoppers to buyers, delight customer with great service, and cultivate long term and profitable customer relationships faster and more efficiently than your competition. CORESense is the first and only solution that provides ecommerce and brick and mortar retailers with the same functionality once only available to the very largest firms.
Ecommerce Website eBay Auction Management
Amazon Comparison Shopping Engines
Point of Sales & Store Operations Customer Relationship Management
Merchandising Order & Inventory Management
Analytics & Reporting On-Demand Technology
SaaS Economics
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Industry Analysts Agree SaaS Saves Money in a Down Economy

Companies that want to reduce capital expense and have limited IT resources should strongly consider the SaaS model over on-premise alternatives (Gartner)

SaaS can reduce the cost of implementing and supporting and application by 60% and lower an organization's Total Cost of Ownership by 5 to 7%. (Gartner)

The cloud model offers a much cheaper way for businesses to acquire and use IT - in an economic downturn, the appeal of that cost advantage will be greatly magnified. (IDC)

SaaS Wins when it comes to saving money. (Information Week)

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