Everything you need to run your retail and ecommerce operations in one system!

COREMatters Newsletter Q1 | 2012

Solution Profile Cross Channel Order Fulfillment Capture Lost Sales and Increase Customer Satisfaction

A key driver of customer satisfaction and loyalty is stock availability – I chose you because you have what I want when I want it. In these tough economic times, however, many retailers have reduced their inventory investment. So how can merchants balance limiting their inventory while maintaining high in stock-availability?

One approach supported by CORESense is cross channel order fulfillment. When a customer comes into your store and wants to purchase an out-of-stock item, CORESense finds the item in another store, warehouse or even in the vendor's inventory. The item can then be transferred to current store or another store, shipped from the retailer to the customer or drop-shipped from the supplier directly to the customer.

The same approach can be used across any combination of channels including brick and mortar stores, in-store kiosks, online stores and even eBay and Amazon channels!

The benefits are many!

Cross channel fulfillment can increase customer satisfaction, sales and profitability. Retailers can reduce their inventory investment by limiting the amount of safety stock they need to hold in each channel. Likewise, markdowns can be reduced on items by making them available across all available channels. Finally, lost sales can be reduced thereby increasing sales. Assuming 3 stores and a website, with 2.5 lost sales per day and an average transaction size of $75 would yield over $200,000 in additional revenue each year.

CORESense is helping retailers realize these benefits with a powerful set of Point of Sale, Inventory Management and Order Management features.

Partner Spotlight

Shopping Cart Abandonment Solution

Abandoned shopping carts cost online retailers $18 billion a year! Recoup lost revenue with Listrak's Shopping Cart Abandonment Solution.

Online shopping carts are abandoned for a number of reasons but the results are the same - lost revenue. It's an issue costing online retailers 71% of their ecommerce conversions.

Our Shopping Cart Abandonment remarketing solution re-captures abandoned shopping carts and provides opportunities to:

		Increase ecommerce cart conversions
		Re-engage shoppers through personalized offers and relevant messaging
		Remarket specific merchandise
		Grow and maintain brand loyalty
		Cross-sell related products

Whether it's a one-time reach-back or an abandoned cart email series, Listrak automatically targets abandoners and guides them to order completion using personalized, dynamic cart remarketing emails.

How Much Could You Recoup?

Find out instantly with their abandoned cart recovery calculator.

Download PDF for more information.

To add the Listrak cart abandonment solution to your website, setup and configure a Listrak account then configure the Listrak Plug-in your back office. For additional information on configuring the Listrak plugin in your back office visit the CORESense Customer Portal.

Welcome Aboard

We Extend a Warm Welcome to These New Clients

Little Jons, LLC

Little Jons Archery, located in Marshall, WI provides a wide selection of Archery Equipment and Supplies. Little Jons selected CORESense to upgrade their two ecommerce websites and consolidate management of their ecommerce, retail and an eBay operations into one web accessible solution.

Original Oyster House Trading Company

The Original Oyster House restaurant first opened its doors in Gulf Shores in 1983. Their restaurant on the Causeway, overlooking Mobile Bay, opened in 1985. Since then they have proudly served the Gulf Coast the best seafood in a casual atmosphere with genuine southern hospitality. Oyster House Trading selected CORESense to centralize management of their gifts shops, ecommerce website and phone sales operations enabling to better serve their growing customer across multiple sales channels.