Ecommerce and Retail Management Solutions
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CORESense Delivers New On-Demand Multichannel Retail Management Solution for Small Businesses
CORESenseSB Designed Specifically for Sporting Goods, Shoe, Fashion and Apparel, and Wine RetailersSARATOGA SPRINGS, NEW YORK - JANUARY 30, 2008 - CORESense, the leading provider of on-demand multi-channel retail management software to small and medium-sized retailers (SMRs), today announced the general availability of CORESenseSB, an on-demand multichannel retail management solution configured specifically for growing retailers with one to two brick-and-mortar locations and one or more ecommerce channels. Delivered via the Software as a Service (SaaS) model, CORESenseSB leverages the best practices of successful retailers to provide small businesses with a pre-configured, rapidly deployable solution with the features and business rules they need to delight their customers, increase their sales and control their budget, without the cost, risk and complexity of an on-premise solution.
"Since our beginning, CORESense has been focused on creating advantage for small, independent retailers," said Jason Jacobs, CEO for CORESense. "CORESenseSB will help small retailers free themselves from the limitations of outdated Point-of-Sale (POS) systems, regain control of their day-to-day operations, think strategically about their business and fully leverage the power of multichannel selling."
CORESenseSB enables retailers to get up-and-running quickly with a fully integrated multichannel retail management solution, while offloading the overhead and management of that solution to CORESense. The combination is extremely attractive to smaller retailers, who recognize the tremendous advantages of a fully integrated multichannel retail solution but lack the resources and know-how to develop and manage such a system in-house.
For small businesses, the Internet has spurred new competitors and harder-to-please customers, while also creating more opportunities to connect with users and grow sales. The challenge for small brick and mortar retailers is how to expand smoothly into new channels such as ecommerce, Amazon and eBay without creating silos of information for order processing and fulfillment bottlenecks. CORESenseSB addresses this need by centralizing all aspects of multichannel management in a single, web-based solution that is hosted by CORESense.
"We needed a solution that would streamline sales across channels and automate product and order management from end-to-end," said Rachael Kasper, President of Huron Scuba, a full-service dive, snorkel, and watersports company. "Since deploying CORESense, we've seen an increase in sales across both in-store and on-line channels and faster inventory turnover. Moreover, cancellations on Amazon have been reduced by a factor of six, late shipments are down by 67%, and returns dropped by 40% since we deployed CORESense. I can honestly say the results we are seeing with CORESense are even better than I expected."
CORESenseSB provides all the tools necessary for small retailers to implement a multichannel sales initiative, including:
- Multichannel Selling - Manage multiple sales channels including in-store point of sale, kiosk, catalog call center, eCommerce and on-line marketplaces from a single system
- Customer Relationship Management (CRM) - Capture, access, and use detailed customer information including purchase history in any sales channel
- Marketing and Promotions - Develop, market, launch and manage highly personalized and timely promotions
- Merchandising - Centrally manage the buying, planning and displaying of merchandise across all sales channels
- Store Operations - Streamline and automate day-to-day store operations including purchasing and vendor management, inventory control, order processing and fulfillment
CORESenseSB can be integrated with financial and other on-demand applications using industry standard application programming interfaces (API). CORESenseSB safeguards retailers by adhering to all industry security standards such as PCI (payment card industry) compliance requirements. The solution's transaction-based pricing model minimizes ongoing maintenance expenses and upfront investment. More information about all CORESense solutions can be found at www.coresense.com.
About CORESenseCORESense is a leading SaaS-based retail system company serving small to medium-sized specialty retailers in selling hard and soft goods including sporting goods, apparel and accessories, shoes and wine. Founded in 2000, CORESense's mission is to create a competitive advantage for SMRs by providing them access to a single, fully integrated multi-channel retail management system with the features and function needed to compete and win in today's demanding marketplace in a software-as-a-service delivery model that fits their business and their budget. The CORESense solution is the first and only SaaS-based retail management system that supports an entire retail business from brick-and-mortar retailing to ecommerce to merchandising and back office operations management to customer relationship management in one fully integrated web-accessible solution. It is the preferred retail management solution of small to medium-sizes retailers who need a powerful and fully integrated enterprise-grade solution to achieve their business goals. CORESense has offices nationally and is headquartered in historic Saratoga Springs, N.Y. For additional information about CORESense and our market leading solution visit us a www.CORESense.com or call (866) 229-2804.
"I was impressed at how CORESense was everything we needed in one solution. It wasn't necessary to piece together our business with software X doing this function, and software Y doing this other function."
"CORESense provides the tools, expertise and best practices to help us succeed. They are an amazing company and two steps ahead of the market with their features and functionality."