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CORESense Customer The SAK Named Finalist for Retail Systems Achievement Award
America's 4th Largest Handbag Company Recognized for Multi-Channel InnovationSARATOGA SPRINGS, NEW YORK - APRIL 22, 2005 - CORESense, a leading provider of on-demand retail management software, today announced that customer The SAK, America's fourth largest handbag company, has been chosen as one of three finalists of the 2005 Retail Systems Achievement Award for Best in Multi-Channel Innovation
THE SAK has been selling handbags with its unique fabrication, known as Tightweave, since 1989. Today the company's products are sold at 1,900 department and specialty stores throughout the United States and in 22 international markets.
The SAK was selected as a finalist for their implementation of the CORESense retail management system. CORESense, a pioneer in the Software as a Service (SaaS) movement, was built from the ground up to be delivered over the web and is unique for its innovative scalable architecture and foundation of open source technologies.
The SAK selected CORESense to automate and manage their entire retail process, from product catalog and inventory management to order fulfillment, customer service visibility (CRM) and promotions.
The system's flexibility included enhanced image display on the website and the ability to execute new promotions quickly. The ability to quickly implement any new functionality, such as picture zoom or picture roll-over, was critical to the proper display of their product and now possible through the system's dynamic, scalable matrix architecture. Through this innovative architecture The SAK could now get products up and selling through an EDI, a large area of growth for their business, in hours rather than the days that it previously took.
Since implementing CORESense return rate on ecommerce and EDI transactions dropped from 19% to 15%. The system also contributed to the company's ability to maintain prior staffing levels even with sales more than doubling from about $300,000 in 2003 to almost $1 million in 2004.
From a satisfying shopping experience that better presents THE SAK products, customers now better understand what they are getting when making a selection. Through greater visibility into customers shopping, The SAK now tailors offers or promotions more closely to their customers' preferences, providing greater customer loyalty.
The Retail Systems Award Ceremony will be held during the Retail Systems 2005 Conference & Expedition, May 24-26 2005 in Chicago, IL.
About CORESenseCORESense is a leading SaaS-based retail system company serving small to medium-sized specialty retailers in selling hard and soft goods including sporting goods, apparel and accessories, shoes and wine. Founded in 2000, CORESense's mission is to create a competitive advantage for SMRs by providing them access to a single, fully integrated multi-channel retail management system with the features and function needed to compete and win in today's demanding marketplace in a software-as-a-service delivery model that fits their business and their budget. The CORESense solution is the first and only SaaS-based retail management system that supports an entire retail business from brick-and-mortar retailing to ecommerce to merchandising and back office operations management to customer relationship management in one fully integrated web-accessible solution. It is the preferred retail management solution of small to medium-sizes retailers who need a powerful and fully integrated enterprise-grade solution to achieve their business goals. CORESense has offices nationally and is headquartered in historic Saratoga Springs, N.Y. For additional information about CORESense and our market leading solution visit us a www.CORESense.com or call (866) 229-2804.
"I was impressed at how CORESense was everything we needed in one solution. It wasn't necessary to piece together our business with software X doing this function, and software Y doing this other function."
"CORESense provides the tools, expertise and best practices to help us succeed. They are an amazing company and two steps ahead of the market with their features and functionality."