Customer Management
CRM that makes building a loyal customer base easy!
Access customer and order information from all sales channels to deliver personalized service at every point of touch.
360° View
Create and maintain an accurate customer database arming your staff with a complete history of customer activity, preferences and communications.
Reward Customers
Identifying and rewarding repeat customers is a great way to build a loyal customer base.
Stay In Touch
Provide customers with a steady stream of information about your store, current specials and items of general interest.
Segment Customers
Segment your customer database by customer attributes and purchase history to build target marketing campaigns.
Customer Manager
Customer Information
Account Management
Email Campaign Manager
Everything you need to build a loyal and profitable customer base!
With CORESense you can access and view customer and order information from all sales channels to deliver personalized service at every point of touch.
Features
Centrally Managed Customer Database
- Capture, edit and view customer information and history from any sales channel.
- Define and manage custom information fields
- Segment customers into groups by preferences, location or purchase history
- Manage:
- Credit terms
- Accounts receivable and payments
- Preferred payment and shipping methods
- Tax exempt certificates
- Loyalty programs
- Wish List
- Club Memberships
- Pre-Orders
Email Marketing
- Build lists for direct or email marketing based on customer or product purchase history. Create and manage unlimited email campaigns.
- Load and manage HTML rich format and text-based e-mail templates.
- Includ form fields that automatically populate e-mails with customer, product or promotional information.
- Include images and embedded links to pages on your website.
- Track open, error and click through rates.